Please make sure that Windows is completely up-to-date and there are no updates waiting to be installed.Try reinstalling your graphics drivers and selecting the Clean Install option (this may affect any custom settings you have setup for your graphics card).Please make sure your graphics card driver is up to date.If you are running a 4k monitor, try pressing alt enter when you encounter the black screen.Try launching the game with another launch option “Play Embr (Vulkan)” I am seeing black screen when I try to start the game, help! This issue may occur when launching with the DX11 launch option on some hardware. Please send a log file, along with a description of what you were doing when the crash occurred, to can find the log file for Embr here:Ĭ:\Users\\AppData\LocalLow\Muse Games\FireProject\Player.log I keep seeing large, jittery shapes all over the level! You may You may find one of them is more stable for your hardware configuration. Try launching the game with “Play Embr” or “Play Embr (Vulkan)”. Try launching the game with default option which uses DX11. Disable or uninstall Hamachi or any VPN software that you have.Right-click on the game in your game library, select Properties, go to the Local Files tab, and click Verify Integrity of Game Cache. Make sure the game has downloaded properly.Then, plug it back in and connect to the internet to check if this solved the problem. Restart your router: Unplug the router and leave it unplugged for 5 minutes.When you open Match List, hosts that you may have problems connecting to would have a warning icon.Please make sure outgoing UDP traffic to port 12 is unblocked.You may need to find out how to do so for your router. Set up your router for port forwarding, add a rule where UDP port 5055 traffic would be forwarded to your own computer.Turn off any antivirus you have to see if that solves the problem.In “Inbound Rules,” please make sure “Embr” is Allowed. If you’re using Windows Defender, open the Windows menu / Windows Administrative Tools / Windows Defender Firewall with Advanced Security. Ensure Embr is allowed by your computer’s firewall.Please try to either connect to your ISP modem directly, or set your home router into bridge mode (see ). If you are behind double router (your ISP modem and another home router).If you specified a password, have your friends enter that below the join code Your friends can enter that code via multiplayer > Join crew (in the "join code" field).Pick a level and a loadout, and send the join code in the upper right to your friend.Start a multiplayer game by clicking "multiplayer" at the bottom of the map screen, then "create crew".
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